See my awesome street art on my pinterest street-art board.
Eugeniology
User Experience, Solutions, & Entertainment
How to identify the best design problems
One of the core principles of UX is to solve existing problems, or problems that people are already struggling with. While this might not be as glamorous as inventing a brand new thing it is more practical: it makes identifying problems easier and people are much more receptive to your design. If you’re solving a known problem you don’t have to convince anybody that your design is valuable…they already know exactly why they want to use it.
Should UX own social media?
Amid the continuing debate over whether PR or Marketing should own social media, I have another suggestion. Let the User Experience team own social media. Why? Because PR and Marketing are all about the company. User Experience is all about the customer. And successful social media is also all about the customer.
User Experience professionals, such as information architects, have training in user-centered design. They are the people who do research to identify the users of your website or product, identify traits or characteristics of these people, create personas to describe them, determine the users’ goals, and design a product or website that meets those goal.
Home Depot iPhone App – Take a poll and be heard!
Hey everyone. As you know I am the User Experience Manager at Home Depot. I have been there now for 6 weeks and much has happened and is changing.
Recently, we launched an iPhone App and have a poll posted on our Community Blog. Take a look.
http://ext.homedepot.com/community/blog/new-iphone-app-help-us-shape-the-future-of-our-mobile-apps
Currently, I am running all of UX within Home Depot since my manager resigned 3 weeks ago. So, in effect, if you have issues with homedepot.com or any of the applications we are designing (iPhone, Android [Jan 30], Windows 7 [February]) – Please send me a note.
We have been implementing better communication through the feedback and customer support channels to address usability issues so users are being heard and we are doing something about it.
More to come on other project we are launching at The Home Depot.
Stay tuned – or checkout the community by clicking the link above.
Boxes and Arrows- 80Watts – UX Community
- Surf SafelyThis project was for a redesign of a CMS-based website, and was designed to provide information around internet safety tips and guidelines. The focus on this project was to improve navigation, highlighting the valuable content. The site was also being internationalized so the design had to become flexible to support different cultures and content. […]
- Surf Safely